Job Opportunity: IT Sales Executive

  • JOB TITLE: IT Sales Executive
  • LOCATION: North Wield, Essex

This is a fantastic opportunity to become part of the sales team for one of the area’s fastest-growing business-to-business IT support and retail companies. Ghost Services is based in West Essex, serving the Essex/Herts/North London area, and beyond. Our principal functions include supplying and installing computers and IT equipment to new starts or small-to-medium enterprises, maintenance, monitoring, IT crisis recovery and hosted services that can be tailored to any business.

We are currently seeking motivated and inspirational sales staff with an interest in IT.

WHAT WE NEED

  • Prioritising promotions and sales of IT equipment under the Ghost banner.
  • Identifying opportunities, producing and following up leads.
  • Understanding current software & hardware trends.
  • Identifying and following up opportunities with companies not already on the database.
  • Managing the database to generate new business.
  • Influencing customers to buy or retain our products; promoting our attendant services.
  • Maintaining and building technical and marketing knowledge by attending training sessions.

WHAT YOU HAVE TO OFFER

  • Basic knowledge of IT networking
  • Excellent communication skills, computer literacy, keyboard skills and telephone skills.
  • Must have minimum ‘O’ level/GCSE Maths and English.
  • Ability to prioritise issues and to build strong working relationships.
  • Ability to persuade, influence and negotiate effectively.
  • Enthusiastic, adaptable, reliable, self-motivated, achievement-oriented team worker.
  • Ability to multi-task, use own initiative and perform effectively under pressure.

WHO THIS ROLE MAY SUIT

  • All those who have progressed from entry level and wish to progress in a sales environment.
  • Sales staff looking to specialise in IT sales.
  • All those with an IT qualification looking to enter IT sales.

OUR PACKAGE

  • £16,000 basic
  • On-target earnings IRO £23,000
  • Uncapped commission

Please send CVs to [email protected] quoting job ref. Sales4  NO AGENCIES PLEASE 

Job IT Helpdesk Technician

 

 

Job Description

 

Company:           Ghost IT  Service Ltd

Position:              IT Helpdesk Technician

Hours:                   8.30am to 5.30pm

Reporting to:     Matthew Southgate (MD and Senior Technical Consultant)

Place of Work:   North Weald Air Field, North Weald, Essex, CM16 6HR

 

Company Profile:

 

Ghost Services are a one-stop shop for all aspects of business to business IT.

 

Ghost Services source and supply computer hardware and IT equipment for businesses. This also includes installation, maintenance and monitoring of equipment and also advice and guidance to customers.

 

They also provide the following services.

 

Emergency IT Rescue

Maintained IT Support

Computer & IT Sales

Hosting Options

Cyber security experts

Business continuity specialists

All-round service from installation to upgrade

New system advice, installation and guidance

 

Primary Job Function:

 

Ensure all Customer calls are handled quickly, courteously, efficiently and in a professional manner; updating customers regularly in the event of any delay.

Ensure all IT related issues are logged

Building computers

Ensure detected issues are responded to and logged within 15 minutes of being flagged by the monitoring system

Ensure all customer problems are resolved within the agreed times and no customer is left unable to work for longer than an hour

Maintain up-to-date customer files

Liaise with 3rd Party providers

Sourcing equipment: Help source equipment from suppliers, making sure that the products are in stock and requesting quotes.

 

We are looking for motivated engineer to assist with the delivery of projects and to manage small hardware and software installations for clients.  They will often perform proactive visits to our clients as part of our after-care service and will therefore need excellent customer facing skills and be comfortable progressing issues and offering advice to clients.

 

 

 

 

 

Attributes Required:

 

  • GCSE and/or A level in IT/Computing/Business and or Maths
  • Professional presentation, and be comfortable in presales scenarios with potential customers
  • Excellent verbal communication skills
  • Excellent documentation and written communication skills
  • Knowledge of Microsoft Windows 7-8.1, 10 and Office 2007-2013
  • Basic knowledge of MS Active Directory, DNS, DHCP and other infrastructure services (or open to learn)
  • Team player, resilient and aspiring for a long-term career in IT
  • Experience in a client facing role, communicating with both technical and non-technical clients
  • Ability to work onsite or remotely without supervision – after training
  • Energetic “can do” attitude
  • Strong sense of teamwork. Team player, resilient and aspiring for a long-term career in IT
  • Desire to work in an environment delivering exceptional customer service
  • Ability to follow business procedures such as time and activity recording

 

The following attributes would be advantageous:

 

  • Experience working in an IT support or IT consultancy company
  • Some experience with server hardware
  • Experience working in professional services environments (eg Accountants, Lawyers, Architects, etc, etc)
  • CompTIA A+ certification or MSCA Windows 7/8

 

 

 

 

 

 

Job Opportunity: Business Development Co-Ordinator

  • JOB TITLE: Business Development Co-Ordinator
  • LOCATION: North Wield, Essex

This is a fantastic opportunity to become part of the sales team for one of the area’s fastest-growing business-to-business IT support and retail companies. Ghost Services is based in West Essex, serving the Essex/Herts/North London area, and beyond. Our principal functions include supplying and installing computers and IT equipment to new starts or small-to-medium enterprises, maintenance, monitoring, IT crisis recovery and hosted services that can be tailored to any business.

We are currently seeking motivated and inspirational sales staff with an interest in IT.

WHAT WE NEED

  • Influencing customers to buy or retain product or services; developing creative pitches.
  • Attending appointments arranged by the Business Development Assistants.
  • Attending appointments generated via their own contacts and leads.
  • Identifying and following up opportunities with companies not already on the database.
  • Managing and augmenting the database to generate new business.
  • Contributing to the team performance by sharing and implementing Best Practice Ideas.
  • Maintaining technical and marketing knowledge by attending training sessions.

WHAT YOU HAVE TO OFFER

  • Excellent communication skills – verbal and written.
  • Computer literacy, keyboard skills, excellent telephone skills.
  • Must have minimum ‘O’ level/GCSE Maths and English.
  • A further education qualification in business, IT, sales or marketing.
  • Ability to deal with technical product information and prioritise issues.
  • Ability to adapt procedures for efficiency and to build strong working relationships.
  • Ability to persuade, influence and negotiate effectively.
  • Enthusiastic, adaptable, reliable, self-motivated, achievement-oriented team worker.
  • Ability to multi-task, use own initiative and perform effectively under pressure.

WHO THIS ROLE MAY SUIT

  • More experienced sales staff who want to grow and develop as they play an active part in developing along with a new company

OUR PACKAGE

  • £25,000 basic
  • On-target earnings IRO £35,000
  • Uncapped commission

Please send CVs to [email protected] quoting job ref. Sales4  NO AGENCIES PLEASE 

Job Opportunity: Business Development Assistant

  • JOB TITLE: Business Development Assistant
  • LOCATION: North Wield, Essex

This is a fantastic opportunity to become part of the sales team for one of the area’s fastest-growing business-to-business IT support and retail companies. Ghost Services is based in West Essex, serving the Essex/Herts/North London area, and beyond. Our principal functions include supplying and installing computers and IT equipment to new starts or small-to-medium enterprises, maintenance, monitoring, IT crisis recovery and hosted services that can be tailored to any business.

We are currently seeking motivated and inspirational sales staff with an interest in IT.

WHAT WE NEED

  • Booking appointments with clients and potential clients, identifying opportunities and leads.
  • Assisting the Business Development Executive with sales-related administration.
  • Assisting the Office Manager with general office duties.
  • Managing the database and backing up data to generate new business.
  • Advising present or prospective customers by answering incoming calls.
  • Influencing customers to buy or retain product or services.

WHAT YOU HAVE TO OFFER

  • Excellent communication skills – verbal and written.
  • Computer literacy, keyboard skills, excellent telephone skills, high accuracy.
  • Must have minimum ‘O’ level/GCSE Maths and English.
  • Ability to deal with technical product information and prioritise issues.
  • Enthusiastic, adaptable, reliable, self-motivated, achievement-oriented team worker.
  • Ability to multi-task, use own initiative and perform effectively under pressure.

WHO THIS ROLE MAY SUIT

  • All those wishing to enter IT sales at entry level.
  • Entry-level sales staff with potential for training and growing.
  • All those looking for their first job in a sales environment.
  • Returners to the workplace: we will consider part-time roles for the appropriate persons.

OUR PACKAGE

  • £16,000 basic
  • On-target earnings IRO £20,000
  • Uncapped commission

Please send CVs to [email protected] quoting job ref. Sales4  NO AGENCIES PLEASE 

Job Opportunity: IT Sales Executive

New Year, new career? Got a bee in your bonnet for sales, and love IT? This could be the job advert for you…

At Ghost, we take a holistic approach to IT support – in fact, we aim to be a one-stop shop for all aspects of business-to business IT .

We will source and supply computers and any kind of IT equipment, we install them, we maintain and monitor, and we advise and educate the service user in how to get the best out of the systems. Ghost offers a whole range of hosted services that can be tailored to suit any particular business.

Job Description;

To work towards improving the company’s market position in order to achieve financial growth. To identify sales leads, promote goods and services to new and existing customers and maintain good working relations with new and existing contacts.

To work as part of a team that is dedicated to providing high quality IT services to organisations and members of the general public.

Main Duties and Responsibilities;

  • Generate new business opportunities and follow up business leads timely and effectively
  • Arrange business meetings with potential customers’ decision makers to negotiate new business transactions
  • Communicate new product developments to new, potential and existing customers
  • Establish and maintain good relationships with customers
  • Set monthly targets for the Sales Team and ensure the team work towards achieving targets
  • Track performance of Sales Team and ensure data is accurately entered in database and effectively managed
  • Effectively manage customers’ accounts
  • Plan with customers deadlines for upgrades
  • Plan and implement quarterly openoffice events in collaboration with the Office Manager
  • Identify new opportunities for marketing and distribution channels that will lead to increase in sales
  • Oversee the development and production of marketing materials relevant to target audience
  • Effective planning, implementing and management of marketing strategies in collaboration with Supervisor at 3-6 monthly intervals
  • Develop relevant training material for use with the Sales Team
  • Plan, organise and design content of monthly flyers in collaboration with the Digital Marketer/Designer
  • Have thorough knowledge of the services the company provides and of the company’s competitors
  • Keep up to date with IT trends
  • Grow, maintain and leverage your network through regular attendance at networking events
  • Attend staff training relevant to post
  • Attend appraisal reviews and staff meetings as required
  • Understand the company’s goals to ensure continuous enhancement of the company’s performance
  • Present an image that mirrors the company’s ethos
  • Contribute to the aims of the team and assist in maintaining good staff relationships
  • The above list of duties and responsibilities is in no way exhaustive. Therefore, the post holder will be required, from time to time, to undertake tasks that are associated to role but not specifically detailed in this job description

The ideal candidate would be someone who has B2B or B2C telesales experience, and is looking for their next career step within sales in the progressive industry of Information Technology.

You should be located within a 30 minute drive of North Weald, have a full clean driving licence, and access to a vehicle to get you to those all-important client meetings. 

Once you have provided your CV you should hear from us within 10 days of your application. You will be required to attend two face to face interviews at the main head office in North Weald. If you do not hear from us, your application has not been successful at this time.

Thank you for your interest – we look forward to receiving your CV.

(No agencies please)

Job – Digital Marketing Assistant

Looking for a new career? Got a bee in your bonnet for sales, and love IT? This could be the job advert for you…

Company Profile;

At Ghost, we take a holistic approach to IT support – in fact, we aim to be a one-stop shop for all aspects of business-to business IT .

We will source and supply computers and any kind of IT equipment, we install them, we maintain and monitor, and we advise and educate the service user in how to get the best out of the systems. Ghost offers a whole range of hosted services that can be tailored to suit any particular business.

Job Description;

As a Digital Marketing Assistant, you will be tasked with helping to design and optimise content for our website and Social Media Campaigns, Planning our social media campaigns, creating HTML emails and updating product information on various websites.

Primary Job Function:

 

  • Producing on and off site SEO/content
  • Content writing
  • Creating Google Adwords PPC adverts
  • Website product and category page optimisation
  • Using social media platforms in business environments for marketing purposes
  • Creating and sending HTML emails
  • Providing analysis on previous campaigns, reporting results.
  • Monitor the website’s key metrics such as conversion, bounce and traffic

The ideal candidate would be someone who has B2B experience, and is looking for their next career step within sales in the progressive industry of Information Technology.

Attributes Required:

 

  • GCSE and/or A level in IT/Computing/Business and or Maths
  • Excellent verbal communication skills
  • Excellent documentation and written communication skills
  • Team player, resilient and aspiring for a long-term career in IT services and product delivery
  • Ability to work onsite or remotely without supervision – after training
  • Energetic “can do” attitude
  • Desire to work in an environment delivering exceptional customer service
  • Ability to follow business procedures such as time and activity recording

The following attributes would be advantageous:

  • Experience with HTML or CSS
  • Email Marketing
  • PPC / SEO
  • Social Media
  • CMS systems

Once you have provided your CV you should hear from us within 10 days of your application. You will be required to attend two face to face interviews at the main head office in Harlow. If you do not hear from us, your application has not been successful at this time.

Generous salary of £17,000 to £21,000 dependent on experience with an uncapped commission/bonus structure. 20 day for annual leave (pro rata) 3 of those days to be allocated to the Christmas Break. Working week 8.30am to 5.30pm, Monday to Friday.

Thank you for your interest – we look forward to receiving your CV.