We’ll also provide you with intelligent technology solutions that will greatly increase your business efficiency, security and productivity.
39D IT is a trusted and highly accredited local IT Services Company with over 20 years’ collective experience of delivering lightning-fast IT Support and clever technology solutions to organisations that are located in Essex and the surrounding area.
We’ll add value to your business by becoming a single point of contact for ALL of your IT requirements
We’ll provide you with a fully comprehensive service that includes day-to-day break-fix support, IT Strategy Consultancy, IT Project Management and IT Project Delivery.
In addition, your appointed Customer Success Manager will ensure you receive a highly professional service with a personal level of customer care.
Fully Managed IT Support Services for Essex Business
For an affordable fixed monthly fee, we’ll take full ownership of your IT operations and provide you with a Premium IT Support service that’s fast, effective and Pro-active:
- Unlimited Telephone and Remote IT Support – technical support is provided by our friendly, helpful and experienced helpdesk team that work from our head office in Essex.
- Scheduled and reactive onsite support – lightning fast onsite assistance is provided in the rare instance when an issue cannot be fixed remotely. Scheduled onsite visits can be booked in advance for installing new hardware, applications and other IT equipment.
- Pro-active scheduled IT Maintenance – our remote support team will conduct scheduled software updates and patching of your IT systems outside of standard business hours in order to minimise business disruption and keep you productive.
- 24/7 Network Monitoring – our advanced Network monitoring application allows us to keep a watchful eye over our client networks 24/7/365. We’ll get alerted to any problems and fix them before you know they exist.
- 3rd party application support – our help desk team has extensive experience of supporting 3rd party applications that are used in the workplace, including Microsoft Suites, Accounting software and Creative Applications.
- 24-hour support options – Uninterrupted 24/7/365 IT Support is available is available as an additional service option.
Visit our Fully Managed IT Support page for a complete service overview.
Intelligent technology solutions and services for your business.
We also provide a comprehensive range of leading-edge IT technology solutions that are designed to improve your business efficiency, your network security and overall productivity. These solutions include:
Here are five essential reasons to use 39D IT!
1. We’re a LOCAL IT company that offers lightning-fast onsite response times and day-to-day support.
2. We’ve built lasting relationships with all our clients because we never apply quick fixes, only effective long-term IT solutions.
3. We’ve built a fantastic reputation amongst local businesses for providing an exceptional Customer service experience.
4. We’ll provide you with numerous referrals from local organisations that genuinely love our service!
5. We do not outsource any of our services or solutions. All day-to-day and 24/7 support is provided by our friendly and helpful UK-based help desk team. All of our Cloud solutions are owned, hosted and maintained by us.
Take the first step towards putting a Ghost in the system and request a no-obligation IT services quote today
If you are looking a highly professional IT Support service with a personal level of customer care in Essex then it’s time to put a Ghost in the System. Request a no-obligation quote for IT support today by calling 01279 800038, or provide more information about your IT Services requirements.