Data & Communications Services From 39 Degress

For the layman, Data and Communication Services are the processes of using computing and communication technologies to transfer data from one place to another, and vice versa. It enables the movement of electronic or digital data between two or more nodes, regardless of geographical location, technological medium or data contents.


data and comms update


Riveting stuff, eh?

The thing with Data and Comms (DC) is that in the current technological environment – where advances are made seemingly every month – if you don’t keep on top of it you run the risk of loosing a competitive advantage. Or your business rivals getting a step on you. Fortunately, if you have the right team on your side it’s not something that you need to worry about…. You have enough to do running your business without having to scour the internet for the latest DC news.

At Ghost, as one of our the premier IT companies in the Southeast, we like this sort of thing, and we like to think we’re pretty good at it. You can rest assured that, as our customers, we’ll inform you of any developments that could be of benefit to you. Here’s a brief summary of some of our DC services:


3CX Phone Systems

3CX is a cost-effective and highly efficient Unified Communications solution for business that incorporates telephony, web conferencing, instant messaging and smartphone clients. Find out more.


Fully Managed Voice and Data Systems

We provide Integrated Connectivity solutions to local Organisations that are looking to consolidate their business data and communications utilities and enjoy the many Commercial and Financial benefits of a Fully Managed VoIP and Internet Connectivity service. Find out more.


Leased Lines

Our added-value Internet Leased Lines offer new standards in bandwidth, flexibility and resilience. They provide outstanding value for money, especially if your business is 100% dependent upon its internet connectivity to remain productive and competitive. Find out more.


Business Broadband

Our portfolio of ADSL, Fibre Broadband and Dedicated Leased Line solutions include packages that are suitable for companies of all sizes, from start-ups’ to large Organisations. Find out more.


Data Cabling Installations

We provide Data Cabling services to Organisations that are upgrading or expanding their IT Systems, relocating premises or need to make one-off changes to their existing cabling network. Find out more.


VOIP Handsets and Headsets

Please take a look at some of the hand and headsets we offer here.

small business new handsets and headsets

Please don’t hesitate in getting in touch if you have any questions by calling 01279 800039 and speaking to an expert about your requirements in further detail. Alternatively, fill in our online contact form here.

Digitisation Of Data – Basic Advice For Reducing Risk

The increased digitisation of data offers many obvious benefits to a small business in terms of keeping track of all your valuable information. However it also brings with it a plethora of new risks and potential problems. These can be avoided or ameliorated by simple planning and thinking ahead (and having someone proficient and skilled in charge of your IT systems, of course!), so it’s handy to have a look at just what they might be so they can be tackled before they become a real issue. Remember, data is just as important to your business as profit is – losing your accounts can be as destructive as burning your money.


Perhaps the most important thing you can do in order to minimise further problems down the line is effective staff training. This can’t be overstated – if everyone knows what they are doing and what the procedures are, then the likelihood of problems drastically decreases. And that includes yourself, so make sure you’re completely up to speed on all your IT systems before you start teaching everyone else.


Having an off-site tech team is recommended, but even once you have one of those in place there are things you need to do yourself in order to make your life easier. Little things, the kind of things a lot of people tend to overlook – such as having strong passwords, for example. “1234” is a recipe for disaster, as are passwords anyone with a knowledge of you or your business would have a decent chance of guessing. Birthdays, children’s names – these are essentially an unlocked door. Use a combination of letters and numbers – preferably one that doesn’t actually mean anything in itself, to make it impossible to guess. And whatever you do don’t write them on Post-It notes stuck around the office!

small business tech solutions

Developing an IT strategy is also invaluable. Your IT support provider can help you with this, but it’s good for everyone in the business to know exactly what the procedures are, and that way a lot of problems can be headed off at the pass before you even need to call your off-site support.

As long as you keep ahead of things, and your systems are in good hands, then you’ll be amazed how many problems can be avoided entirely.

If your company requires out-sourced IT support contact 39 Degress today by calling 01279 800039 and speak to an expert about your requirements in further detail. Alternatively fill in our online contact form or visit our website here.

Thanks for visiting us at The Business Show 2018

We’d like to thank you for visiting our stand at The Business Show 40th Edition - we hope you had as great a time as we did.

We were overwhelmed by the large number of visitors who took interest in our diverse range of services. Thank you for taking the time and opportunity to speak with a member of the Ghost team - we look forward to speaking with you soon.


Whilst you’re here, why not follow us on social and keep up-to-date with the latest news and information from Ghost.


This year’s Business Show was our 1st, and we found that it was a great opportunity to present our comprehensive range of services and to speak with a variety of businesses that take interest in IT.


If you spoke with a member of the Ghost team and would like to discover how we can reform your IT, do not hesitate to contact Ghost. Get in touch with us on 01708 380 370 or alternatively, fill in the contact form below and one of our experts will get back to you.

Once again thank for visiting us at this year’s The Business Show - we hope to see you again next year!


Outsourcing Your IT – Why it’s SUCH a good idea for SMEs

Outsourcing Your IT  – Why it’s SUCH a good idea for SMEs

In the small to medium-sized enterprise market, the last few years have seen the once-ubiquitous IT department gradually losing popularity as more and more businesses decide to outsource their IT support and rely on off-site providers for security, storage and networking solutions. According to, IT outsourcing is at his highest percentage for 5 years – and although it seems that the number of functions that are being outsourced is not increasing, the volume of work sent to outside service providers is.

why outsourcing IT is a good idea for smes

There are many reasons why IT outsourcing can give you an advantage over having an on-site IT department although probably the most important one is financial. Hiring IT professionals as full-time staff can be very costly, especially if your infrastructure is large and you require several people to keep it running. Contracting out means that you can end up paying far less for the same level of expertise over time, as well as saving money on equipment.

tech support small business

And expertise is what it’s all about. Assuming you are not yourself an IT company, chances are that you are far better at running and organising your own business than you are at maintaining its IT infrastructure, and unless you already have someone with that skillset on board, you’re going to have to either hire in or train existing staff, both of which can be costly and time-consuming. Outsourcing allows you to access that same level of expertise without having to increase headcount or retrain large amounts of your own staff.

I need help with my IT, Essex

Basically, unless you already have it covered, IT support is a distraction. You will be far too busy dealing with the actual business end of your enterprise to give it the attention it deserves. If you can rely on a trained professional to be on hand to ensure that the nuts and bolts of the operation are all in functional order, then you can dedicate yourself and your team to ensuring that your business is a success.

Professional racing drivers don’t tend to get under the hoods of their vehicles themselves- their talent is in driving the car, not calibrating the engine. And applying similar logic to your IT needs can similarly allow you to reach the finish line just that little bit faster.

Call us today to discuss your business IT requirements, and we’ll take the tech strain and let you get back to worrying about your bottom line. Call 01279 800039, or fill in our online contact form by visiting our IT support services page here.




‘More Than Half’ of UK Businesses have STILL not addressed GDPR

‘More Than Half’ of UK Businesses have STILL not addressed GDPR

It has now been over four months since the General Data Protection Regulation (GDPR) came into force on May 25th, unifying the different levels of data protection across the EU and tackling the issue of exporting data outside the EU. With its main focus being to prevent the collection of unnecessary data on individuals (and to protect what data is collected and maintain the subjects’ rights to privacy), much was made at the time on the impact this would have on business, and many man-hours were spent on ensuring that enterprises across the EU were compliant with the new rules.

gdpr compliance and IT

So what has the impact been, in real terms? At the time there were many horror stories and concerns being raised about the unintended harmful effects that GDPR could have on small businesses. The fear was that as they have smaller IT resources, small businesses would find it harder to ensure they were compliant in time, and that they would therefore be disproportionately likely to face fines, and also disproportionately affected by the amounts of money involved.

the effect of GDPR on small business

Well, the good news is that so far there haven’t been any massive issues. The bigger social media players like Facebook and Google saw the inevitable complaints being sent to the EU Commission, but other than that things appear to be moving smoothly.

data protection IT audit

Although whether this will remain the case is hard to tell. In the run-up to the GDPR’s coming into force, IT security firm ESET surveyed over 27,000 companies, and found that more than half of them hadn’t performed an internal audit to see whether they were compliant.

Fortunately, and presumably anticipating this very state of affairs, Data Protection Regulators have shown leniency so far in order to give people time to catch up, but it seems likely that this state of affairs will be subject to change as time goes on. So the lesson is that while it’s still not too late to ensure that you are compliant with the new regulation, it may very well be soon.

BREXIT of cause makes no difference to compliance. GDPR came into effect before the UK leaves the European Union, which means that UK businesses needed to prove their GDPR compliance before, on and after the 25th of May. In addition, the GDPR rules apply to ANY business that handles personally identifiable information of EU Citizens, regardless of where they are located.

If your company are one of the many thousands who have yet to address GDPR contact 39 Degress today by calling 01279 800039 and speak directly to a Data security expert about your requirements in further detail. Alternatively, fill in our online contact form and visit our website here.

Facebook Security Breach: October 2018

Facebook Security Breach:
October 2018


On Tuesday 25th September 2018, Facebook was the victim of a cyber-attack, which has affected over 30 million Facebook users. This attack is the worst security breach that Facebook has been the victim of, with the hackers successfully accessing the personal data of 29 million Facebook accounts.

Facebook has launched an investigation into this cyber-attack, after discovering that the attackers had obtained tokens from the system, which allows them to request certain information from the platform.

The hackers have accessed a range of information from these users, including their personal information and contact details. For around 15 million users, the attackers obtained their usernames and contact details, and this includes their phone numbers and email addresses.

For the other 14 million Facebook accounts, the hackers accessed the above information, as well as their gender, language, relationship status, religion, hometown, current city, birthdate, education and more.

Facebook users can check whether they have been affected by the attack by visiting their Help Centre. Victims should also have received a message from Facebook themselves, informing whether you are 1 of the 30 million, and explaining which information may have been accessed.


Cyber Security for your business

Here at 39 Degress, we believe that cyber security is paramount for running a business. If large organisations are vulnerable to security breaches, it’s important that you are protected from cybercrime.

With our Cyber Security services, we’ll help protect your business against the latest ransomware, malware, hackers and other threats, and ensure that you avoid becoming the victim of cybercrime. Ghost will also ensure that your business-critical data is secure and that your business complies with ISO27001 and GDPR regulations.

Our Cyber Security services include PEN testing, anti-virus and anti-malware, 2-factor authentication, email security and even Certified Cyber Security training for your workforce. To find out more about how Ghost can help improve your cyber security capabilities, call our team today on 01279 800039 and speak directly with one of our experts, who can help you prevent a cybercrime from occurring. You can also find out more by visiting our Managed Cyber Security services page.

Royal Mail Post Box Limit

Random facts of the day, you can only get 15 letters thought the slot in a #royalmail post box,

Capacity of a post box is 300 celebrations bbq invites.

If we missed you out get your invite online

Book online

Come and join our 10 years celebrations on the 23rd September.

300 invites in a Royal Mail post box.

You can only got 300 invites in a Royal Mail post box.

The Importance of Cloud Services to Your Business

In simple terms, cloud computing is computing based on the Internet. In the past, people would run applications and programs from software downloaded onto their physical computer or server in the building. However, cloud computing allows people to access these applications and programs through the Internet instead.

For example, when you update your Facebook status, you are cloud computing. Or when you’re checking your bank balance from your phone, you’re using the cloud!

Infact the chances are, as a business, you are relying on cloud computing far more often than you realise. In 2015, it was estimated that 90% of UK businesses would be using at least one cloud service.

That’s why it’s important you understand it to make the most of the benefits cloud computing brings to your workload and employees.


Cloud-based services are the ideal solution for businesses with growing or fluctuating bandwidth demands. Thankfully, if your bandwidth needs increasing, it’s easy to scale up your cloud capacity by drawing on the cloud’s remote servers. You are also able to scale down your capacity should your business not need the bandwidth you’re currently working with. This flexibility gives cloud computing an advantage over traditional methods.

 Quick Recovery

As a business, we would recommend investing in some robust disaster recovery in the event your computers are hacked. For a smaller business, this could be an expensive investment and expertise are often needed. However, cloud computing is helping more and more small businesses prevent their files being lost, at a fraction of the price.

Work From Anywhere

As long as you have an internet connection, you can work with cloud computing. Even the biggest cloud services offer mobile apps, meaning you aren’t restricted by time or location! This means your business can offer more flexible working perks to your employees, allowing them to work from home should they need to.

39 Degress Services Essex provides effective and reliable business IT support all over Essex. Offering a variety of services such as cloud backup services, support services and business continuity for your company.

To find out more information about our IT services, call 01708 390370 or email [email protected]