Ghost IT Support

Why Are Remote IT Services More Efficient Than Onsite Support?

If you’re the owner of a business. You’ll understand how you’re always looking for ways to reduce spending and increase efficiency to make the company the best it possibly can be. One way you can dramatically reduce spending within your business is by switching your IT services from being onsite to remote. The team at Ghost, cyber security experts, have collated a list of benefits of switching to remote IT services.

What are remote IT services?

Remote IT services does pretty much what it says on the tin: fixes, maintains and provides other IT support remotely via the internet. Your technician will use a tool to log into your machine and navigate their way around your system. This means that they are able to get to the direct route to the problem and resolve the issue in a matter of minutes.


There’s no two ways about it, using remote IT services is generally more efficient. The time that would have been spent travelling to the issue is actually spent diagnosing and resolving the problem via the internet.

Cost effective

Remote IT services are inarguably more cost effective than having an onsite support team. Why? Because most of the time with remote support, you only pay when you have an issue. Whereas if you have an onsite team. You have to pay them to be present even if there are no issues.

You are not limited by location

One of the best benefits of remote IT services is that you and your technician are not limited by geographical location. This means you have the opportunity to enquire and find the best value for money.

How can we help?

Here at Ghost, IT support Essex, we are able to recognise that a general remote support system doesn’t suit everyone. That’s why we have not one but three solutions in order to suit your business model:

· Fixed term support: You don’t have to wait for something to go wrong before you can take advantage of our comprehensive and professional IT support services, with our fixed term support contracts.

· Pay as you go: We know things can go wrong from time to time and often at the most inconvenient times. If this happens to you, our friendly team of IT professionals can help you get back on track.

· Networks and devices: Alternatively, get the most out of your IT equiptment from the outset with our end-to-end installation service. Suitable for a single PC or a complete network. We can help deliver the right installation.

How We Can Help

If you would like more information on how Ghost can help you. Call us on 01708 390 370.